Adam Smith, the man who made news late this week for going through a Chick-fil-A drive-thru and chewing out the employee who gave him free water for working for a company owned by a bigot, has just released a video statement of his own.
In it, he apologizes to Rachel, the person who served him. (Apparently, he apologized to her in person the next day but she, understandably, didn’t want to speak to him.)
You could argue he should have stopped talking after the apology, but that’s a separate discussion. He sounds sincere and that matters. I’m not sure if it’ll make any difference at this point, but I think it’s better than not saying anything at all.